to compare and find Cellular Phones. But the prevailing wisdom says don't change anything right away. Give
the companies a few months at least to get the bugs out.
incoming is free but not the Wireless: Most cell plans are priced per minute, and
get pricey when you exceed your limit. However, local landline (home
phone) service is often a flat rate in which you pay the same fee
no matter how much you use the phone. Many cell phone plans charge for
incoming calls, but landlines do not. Take care to consider how much
you will use the phone and whether the cell plan includes a sufficient
number of minutes for your outgoing and incoming calls.
Extras and Long Distance on home phone line: Home phone service
typically charge extra for such things as caller ID, voice mail and,
of course, long distance. Cell phone plans often include the extras
and long distance in their service. If you switch from a home phone to wireless, your long distance service will not move with you, so
make sure to verify your long distance options when changing to a cell
Safety with Home Phone Line: If you dial 911 from your home phone, the
emergency operators can immediately pinpoint your location. If you
dial 911 from your cell phone at home or on the road, most emergency
operators cannot readily locate you, and unfortunately, there is no
guarantee that your call will get through.
Service Quality: Consumers frequently complain about
wireless service quality, such as dead zones and dropped calls.
Overloaded networks and "dead spots" can affect your ability
to use a wireless phone in ways that are not a consideration for
Whether consumers are switching their home phone number to their
cell phone, or switching cell-phone companies, they also should
consider the service quality.
Extra Fees when switching carriers: Companies are allowed to charge a fee to
departing customers for their cost of switching over phone numbers,
but cannot charge in excess of these porting costs. Some
companies may pay your current phone providers cost in order to get
your business. Consumers should remember that if they change service
before their contract ends, they likely will pay a termination fee.
They should also keep in mind that while they get to keep their cell
phone number, they might not be able to keep their cell phone, so
consider the cost of a new phone before switching.
Initiating a Switch: If you want to change cell
phone carriers, or move your home phone line to a cell phone, contact
the new carrier, who will start the process. Do not terminate service
with your existing carrier before initiating a switch. Also, know that
you are obligated to pay any early termination fees that may apply
with your existing cell phone provider.
Switching Time: It should only take a few hours to
move your current cell phone number to a new cell phone provider
(wireless-to-wireless transfer). It is expected to take several
business days to complete a home Landline to cell phone transfer
to wireless). Make sure to ask the cell phone company you are moving
to if you will still be able to use your home Landline during the
information on wireless-to-wireless transfers, or Landline-to-wireless
transfers, call the Federal Communications Commission, 1-888-225-5322
or visit www.fcc.gov.